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Creating Better Certificate of Insurance Management Solutions

Connecting More Roadside and Towing Operators with Motor Clubs while Improving Certificate of Insurance Management

Everyday, Over 100,000 Towing And Roadside Professionals Are On The Roads Helping Millions Of Drivers With Disabled Vehicles.

These professionals are trained to handle the situations in front of them and operate the correct equipment to reduce the risk of errors or injury. However, each situation is unique and poses an opportunity for something to go wrong. 

Requiring the correct types and levels of insurance, protects the Roadside Companies, the drivers and their vehicles, and the auto clubs and others who are part of the tow contract.

Certificate of Insurance Management Service wheel
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How Roadside Servicers Feel About the Industry Requirements?

As a roadside assistance provider, managing risks is crucial to maintaining the longevity of your business. However, industry requirements can often present challenges and complications. In a recent survey roadside providers shared how they felt about industry requirements.

Here’s what they shared:

69.15% of roadside servicers responded that requirements vary across different tow contracts.

Excessive coverage requirements were identified as a main issue by 61.31% of respondents.

While 48.73% listed requiring unneeded coverages when not applicable, such as on-hook or garage keepers, as a common issue.

At PlusOne Solutions, we understand the complexities of risk management for roadside assistance providers and offer tailored Certificate of Insurance solutions to help you navigate these requirements with ease.

02/07/2023 – 02/18/2023 and 1,241 Respondents.

Attracting And Expanding Roadside
Networks While Limiting Your Risks

Create Consistent Insurance Requirements

With 83% of survey respondents citing that they would like to see more consistent insurance requirements across the Roadside Industry instead of numerous variations across industry Tow Contracts. When you streamline your company’s COI Processes, you not only attract more Roadside Operators, you also maximize your efficiency and compliance. 

At PlusOne Solutions, we protect your business by working with you to standardize requirements for Roadside and Towing Industry.

We understand the need to efficiently, quickly, and accurately process all your compliance documentation to ensure your operators and technicians comply when providing services to your customers. Our dedicated team of professionals will do the job right and do it efficiently.

Improve Communication

We use specialized processors who understand COIs as well as an automated process to ensure that certificates of insurance are received in a timely and accurate manner. 

Our team also works directly with the insured’s Insurance Agents improving your compliance metrics, increasing responsiveness of COI renewals, and reducing your risks of non-compliance.

Our unmatched solution ensures your operator network receives clear, accurate communication, that is fully compliant with your certificate of insurance standards, freeing up valuable time and resources for your organization.

Deliver Consistent Results

Our company works differently than others in the industry. We do not rely on overseas call centers, self-service software platforms, or constant transfers to different departments. Instead, you will have direct access to our dedicated team who are focused on supporting Auto Clubs, Administrators, Roadside Professionals and Operators while ensuring your overall success. 

The Greatest Challenges Facing Roadside Companies when Contracting with Motor Clubs


responded with inconsistent insurance requirements across Tow Contracts


state finding new Motor Clubs to contract their services


convey difficulty with Motor Clubs application process


identified working through the contract process

> 1.7M

COIs Processed

> 58K

Service Companies

Why Choose PlusOne Solutions

PlusOne Solutions specializes in industries similar to the Professional Roadside and Towing Industry, where Roadside Operators contract and provide their services to multiple Motor Clubs, Insurance Companies, Police Departments, and Municipalities. 

Working with industry stakeholders, PlusOne Solutions has helped identify and set common contractual compliance standards such as Insurance Requirements and Background Checks, benefitting all stakeholders and promoting professional companies. Previous successes include in-Home Service, Appliance Repair, Extended Product and Whole Home Warranty, and Final Mile Industries.

What Our Customers Are Saying

PlusOne Solutions is a great partner for our service network and our administrative teams. In our multi-year relationship with PlusOne we have experienced a shared focus to provide our Consumer's piece of mind when service is needed. PlusOne ensures the service network and technicians have completed and up-to-date insurance policies, background checks, and drug screens. Our account manager is consistently proactive in her approach to communicating any pending changes in the screening landscape or legal requirements. PlusOne makes everything so effortless, my team has more time to focus on our other administrative processes. I am extremely thankful for the ongoing partnership.

Shannon M. McGuffey
Appliance Manufacturer

Over the years I have worked with several different screening companies however PlusOne Solutions has by far been the best to work with! Not only does PlusOne offer a variety of services, but they work expediently and accurately. If you have any questions, their team is always available and extremely knowledgeable. Their portal system is user friendly and ordering a background is just as easy. I also really appreciate the thoroughness in the searches performed. It allows for peace of mind knowing that all the I’s have been dotted and T’s crossed, especially in our industry where we are in customer’s homes on a daily basis. I am grateful we have built a relationship with PlusOne and look forward to a long partnership with them for years to come!

Deana Hernandez

PlusOne Solutions is a great partner, we must have our Contracted Service Providers background screened before they are dispatched to a home, school, hospital and business offices etc. They provide their service in a timely manner, in addition to the screening they support us with document management. Our account manager is Carl, he is an excellent communicator and the whole team great to work with. I would recommend PlusOne Solutions for all your background screening and document management needs. Sincerely, Doug

Doug Henry
Appliance Manufacturer

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Our mission is to create and maintain meaningful and lasting relationships with existing Customers through excellent performance that establishes us as an industry leader within the industry.

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