Background check programs protect consumers and roadside drivers while mitigating operational, legal, and reputational risks for the roadside companies.
We understand the safety of your customers is your number one priority and a Background Check Program should be designed around that priority.
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We recently surveyed Roadside and towing industry operators and found:
• 59.79% of roadside servicers responded that all of their tow contracts require their employees to undergo background checks.
• 34.78% stated that some of their contracts require background checks.
• Only 5.43% stated that it is not a requirement today.
At PlusOne Solutions, we offer comprehensive background screening services that can help you meet the requirements of your contracts and maintain a safe and trustworthy, and efficient background screening process.
“94.57% of survey respondents stated that all or some of their tow contracts required every roadside employee to have a valid background check on their Roadside Operators.
Unfortunately, not all Background Checks are created equal. Substandard checks, incomplete searches, or digital searches only can miss information that exposes Motor Clubs, Roadside Companies, and consumers to potential risks.
At PlusOne Solutions, we protect businesses and consumers by working with you to standardize requirements for the Roadside and Towing Industry.
Requiring Roadside Companies to purchase multiple background checks for each employee increases costs for Motor Clubs and Roadside Companies.
The Primary Reason new background checks are requested is that many of the current background screens do not meet the Motor Club’s standards.
Defining a Roadside Industry Background Check Package ensures that all Background Checks meet common requirements and the depth and breadth of the data are comparable.
At PlusOne Solutions, our processors are experienced in not only reading a Consumer Report but also identifying the court and charge nuances which vary from state to state or court to court.
77.73% of all respondents stated that they would like to see a single, standard, and consistent employee background check that can be accepted by all Motor Clubs.
Whether you are thinking about Criminal Background Checks, Drug Testing, Driving Records, or Badging, each can be defined to create the right balance.
Creating a standard background check program allows the background check screening agencies to offer an all-inclusive price so that the cost of the background check is known upfront, regardless if the individual has lived in 1 location or 5 locations over the past 7 years. A benefit to Roadside Companies.
Determine how far back to search, 3, 5, or 7 years and current location, or all locations in last 7 years
A proactive complement to standard background checks, the Continuous Criminal Monitoring program is an FCRA-compliant service that provides near real-time alerts on U.S. arrest, booking or incarceration activity that occurs after the initial background check.
Criminal issues that occur between the regular screening renewals can often go undetected, and the ongoing monitoring allows organizations to see alerts on criminal activity that may occur, including DUI, assaults, theft, and more, which may increase the company’s risk and liability.
In previous studies, one in five consumers did not feel safe when an unknown individual was providing service. Of that same group, 35 percent were still concerned about their safety even after the service person had left. Put your customers at ease with interactive badges and showcase your professionalism at the forefront of your business.
Badging and credentialing work. They provide peace of mind and identify your business as one that cares about the safety and security of its customers.
Using PlusOne Solutions’ badging and credentialing program CheckMyBadge, and your customer notification program, you can send this information electronically to the Customer before the driver arrives including an image of the driver. Then, Customers can verify the validity of the badge by simply using a smartphone to scan a QR code on the badge or logging onto CheckMyBadge.com.
8 out of 10 customers choose service companies who advertise their safe hiring practices.
PlusOne Solutions is a great partner for our service network and our administrative teams. In our multi-year relationship with PlusOne we have experienced a shared focus to provide our Consumer's piece of mind when service is needed. PlusOne ensures the service network and technicians have completed and up-to-date insurance policies, background checks, and drug screens. Our account manager is consistently proactive in her approach to communicating any pending changes in the screening landscape or legal requirements. PlusOne makes everything so effortless, my team has more time to focus on our other administrative processes. I am extremely thankful for the ongoing partnership.
Shannon M. McGuffey
Over the years I have worked with several different screening companies however PlusOne Solutions has by far been the best to work with! Not only does PlusOne offer a variety of services, but they work expediently and accurately. If you have any questions, their team is always available and extremely knowledgeable. Their portal system is user friendly and ordering a background is just as easy. I also really appreciate the thoroughness in the searches performed. It allows for peace of mind knowing that all the I’s have been dotted and T’s crossed, especially in our industry where we are in customer’s homes on a daily basis. I am grateful we have built a relationship with PlusOne and look forward to a long partnership with them for years to come!
PlusOne Solutions is a great partner, we must have our Contracted Service Providers background screened before they are dispatched to a home, school, hospital and business offices etc. They provide their service in a timely manner, in addition to the screening they support us with document management. Our account manager is Carl, he is an excellent communicator and the whole team great to work with. I would recommend PlusOne Solutions for all your background screening and document management needs. Sincerely, Doug
Our mission is to create and maintain meaningful and lasting relationships with existing Customers through excellent performance that establishes us as an industry leader within the industry.