Plug Your Field-Based Service Technicians in to Online Training & Hosting
KnowledgePLUS combines our clients’ product and service expertise with a learning management system specifically designed for the service industry. The result is a sophisticated knowledge platform that puts relevant service information at the fingertips of field-based service technicians, and ensures they are able to receive the most current trainings and product information updates in real-time.
With KnowledgePLUS, field technicians are able to be quickly and cost-effectively trained on new products, installation processes and repair diagnosis procedures. Field technicians also have mobile access to training modules, bulletins, newsletters, service tips, and “how to” guides that enable first-time-fixes, and faster completion of service events.
Online Portal to Access KnowledgePLUS can be Branded to Your Specifications
Furthermore, PlusOne Solutions® is able to provide all aspects of the creation, publication, hosting and implementation of product trainings and other relevant service information. Optional services include professional videographer services, migration of static product presentations into interactive trainings, and creation of assessments.